Privacy Policy

    Last updated: 1 March 2026

    1. Introduction

    Super Sidekick ("we", "our", or "us") is committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

    2. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, email address, phone number, business name, and other details you provide when booking a call, filling out a form, or contacting us.
    • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
    • Cookies & Tracking: We use cookies and similar technologies to enhance your experience and analyse website traffic.

    3. How We Use Your Information

    We use the information we collect to:

    • Provide, operate, and improve our services
    • Respond to enquiries and communicate with you
    • Process bookings and manage client relationships
    • Send marketing communications (with your consent)
    • Analyse website usage to improve user experience
    • Comply with legal obligations

    4. Sharing Your Information

    We do not sell your personal information. We may share your information with:

    • Service Providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., email platforms, analytics tools, CRM systems).
    • Legal Requirements: When required by law, regulation, or legal process.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets.

    5. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    6. Data Retention

    We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

    7. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Opt out of marketing communications
    • Lodge a complaint with a data protection authority

    8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

    10. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us at: hello@supersidekick.co